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COACHING SESSION BOOKING

for New Clients

Coaching Agreement

AGREEMENT:

The client hereby engages Lifetrack Coaching, represented by Dr. Claire Odogbo, as a coaching provider for the purpose of supporting personal growth, professional development, and goal achievement. The client acknowledges that coaching is a specialized form of support focused on increasing self-awareness, clarity, accountability, and forward momentum. It is not a substitute for licensed therapy, counselling, or professional financial or legal services.

The client understands that Lifetrack Coaching and its representatives do not:

  1. Procure or attempt to procure employment, business opportunities, or sales on behalf of the client.

  2. Provide business management functions, including but not limited to accounting, tax services or advice, investment guidance, or the management of financial assets.

  3. Offer therapeutic, psychological, or diagnostic services, including counselling, psychoanalysis, or any form of mental health treatment.

Coaching through Lifetrack Coaching is distinct from therapy and other professional disciplines. The client remains fully responsible for their own choices, actions, and outcomes throughout the coaching process. All advice, strategies, and tools offered are suggestions that the client is free to accept, modify, or decline at any time. While coaching is designed to facilitate progress, Lifetrack Coaching makes no guarantees regarding specific outcomes. Should it become evident that the client may benefit from therapeutic or clinical support, appropriate referrals to licensed professionals will be provided.

The client also retains the right to discontinue coaching at any time, with the understanding that notice periods may apply as outlined in the terms of engagement.

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APPOINTMENTS:

The client agrees to be available by phone or online to meet the coach promptly at the scheduled time. If a problem arises that requires rescheduling, the client must contact the coach as soon as possible or not later than 24 hours prior to the scheduled appointment (except in the event of an unforeseen emergency).

                                                                                               

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                                                                         FEES, COMMITMENT & REFUND POLICY

Coaching packages represent a time-bound professional commitment and capacity reservation by Lifetrack Coaching.

All coaching fees are non-refundable once the coaching engagement has commenced, regardless of attendance, perceived results, or early termination by the client.

The client acknowledges that the value of coaching lies in the availability, preparation, expertise, and reserved time of the coach, not solely in individual sessions attended.

Where applicable, unused sessions may be forfeited if not used within the agreed engagement period, unless otherwise stated in writing. At the coach’s discretion, sessions may be transferred to another individual within the client’s organization, provided this occurs within the original engagement period.

Welcome Letter

Welcome and Congratulations!
You’ve taken a meaningful and courageous step by investing in your personal growth and intentionally shaping the life you envision. I’m honored to be part of that journey with you.

Before we begin, there are a few key guidelines and expectations I’d like to share. These are designed to ensure we’re aligned from the start so we can focus fully on your progress. If anything is unclear, I’m happy to walk through the details with you. As your coach, I am committed to supporting you as you expand your potential and pursue what matters most to you. Just like in your sample session, our coaching conversations will focus on you as a whole person: your values, aspirations, work, wellbeing, fulfillment, and overall purpose. Our first session will be a dedicated discovery session, where we’ll co-create our coaching partnership. This will include how you’d like to be coached, what you want me to hold space for, and the vision you’re working toward. Together, we’ll clarify your goals and begin mapping out a path to realize them with clarity and confidence.

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Please read the information below and keep it for future reference.

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Confidentiality: Our coaching relationship is completely confidential. I will not be telling anyone that you are my client, and I will not reveal the content of our coaching calls to anyone. This is sacred. You are free to share whatever you choose from our calls with anyone.

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Time: We will begin and end our calls on time, in honour of our commitment, unless we have both agreed at the beginning of a session for a longer period of time due to a particular exercise.

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Our Session: Our sessions will be conducted via phone or video conference.

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Scheduling: I understand that occasional scheduling changes are sometimes necessary. I kindly request at least 24 hours’ notice to reschedule a session, and I will make every effort to offer an alternative time within the same week. In return, I will extend the same courtesy by providing you with as much advance notice as possible if I need to reschedule. Emergencies will be considered on a case-by-case basis, and I will do my best to accommodate you; however, missed sessions or no-shows without prior notice will be considered billable, as that time has been set aside exclusively for you. If I am travelling during a scheduled session, I will notify you in advance and provide an alternate contact method such as my mobile phone, or we will agree to reschedule.

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Payment: The fees for our coaching sessions will be agreed upon before the start of the selected package. Each session is one hour in length, and the package is renewable upon completion. You will be invoiced for the agreed amount, and payment should be made either before the first session or in accordance with the payment terms stated on the invoice. I will maintain a record of all sessions paid for and completed. Payment is accepted via bank transfer, and an invoice or receipt will be provided for your records.

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Sharing: It is a very powerful tool to share what you are learning with others in your life. That alone can help reinforce new insights and skills. As a bonus, you will receive a complimentary session for every person you refer to me for a consultation call.

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In-between sessions: Ongoing communication between sessions is encouraged and can be a valuable part of your growth journey. You are welcome to share updates, reflections, questions, or completed homework via email and text. This helps reinforce what you're learning and keeps momentum going between sessions. You may also find it helpful to use a dedicated notes app or journal to capture key insights, track progress, and reflect on your growth.

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Completing our relationship: 

At Lifetrack Coaching, we believe that meaningful growth requires intention, consistency, and space to unfold. While clients are welcome to engage with us on a flexible, week-to-week basis, we encourage a sustained commitment to the coaching process, especially during periods when progress may feel slow or unclear. These moments are often precursors to real breakthroughs. Should you choose to conclude your coaching engagement, we respectfully request a minimum of two weeks’ notice. This allows us to reflect on your journey, consolidate key learnings, and support you in preparing for what’s next.

Our coaching relationships are grounded in trust, professionalism, and mutual respect. If at any point something shared in a session doesn’t feel aligned, we invite open and honest communication. You are always empowered to accept, adjust, or decline any question, reflection, or action step offered. At Lifetrack Coaching, we are not here to simply echo your thoughts, but to champion your highest potential. We aim to stretch and support you by creating a safe, focused environment where you can explore new ideas, challenge limiting patterns, and take meaningful action toward the life you truly want to build.

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If you have any questions about the information above, please don’t hesitate to reach out. Otherwise, it will be understood that you agree to these terms, and we can move forward with what truly matters—
you and your life.

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Thank you,

 

Dr. Claire Odogbo

Your  Coach

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Both terms must be accepted to continue booking

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